Here’s a bit of the post and then follow the link for the remainder of the article:
I had mentioned in my last post, Hazards on the HIE Road – A Map for Project Managers, that I was going to discuss Patient Education and what projects that PMs were going to be exposed to in this space.
Like most things in healthcare, patient portals and education are linked to HIPAA, Meaningful Use and the Joint Commission. Project Managers must understand the various technological, business and healthcare related drivers that are moving these tools to the fore.
Patient Learning and the tools associated with that discipline have gained considerable traction in the healthcare field. Driven by regulatory, technological, and patient forces, healthcare providers are launching suites of tools that allow patients to access their medical records online, order tests and interact with providers. Medical professionals are relying more on patient portals and other tools to drive better results for their practice and efficiently facilitate patient visits.
Not only do patient learning tools and portals educate the client, they provide risk management and business process management benefits. These tools help coordinate the distribution of clinical, administrative, and financial activities including multi-disciplinary and multi-care settings, plans of care, active care coordination, and the automation of compliance management with a healthcare provider.
– See more at: Of Portals and Patient Care: Education and the Healthcare PM